Public Management

Lecture contents

- Digital Transformation - Introduction- Strategic framework & stakeholders
- Levels of action of transformation
- Up-to-date technologies
- Selected transformation projects
- "Lessons learned - digital fitness"

- Digital transformation - deepening- Selected framework conditions and projects
- Practical examples (live demos of applications)

Assessment methods

Continuous assessment
Presentation, written work, case handling

Teaching methods

Introduction: Lecture/presentation (discussion, feedback)
Consolidation: work assignments with feedback, group exercises, case solutions

Language

German

Lecture contents

- Characteristics/genres of scientific texts, scientific practice and scientific thinking
- Forms and diversity of science, operation of science
- Relations between science and society; use of scientific arguments in decision-making
- Identification and research of scientific texts
- Quoting
- Argumentation
- Structure of scientific work

Assessment methods

Continuous assessment
Two online multiple-choice tests (Moodle); two individual seminar papers (conducting a literature search, writing a literature review)

Teaching methods

Reading (guided) of given scientific texts and other materials (citation guidelines); teacher input with discussion; learning videos; individual work assignments with feedback; group exercises

Language

German

Lecture contents

- Approaches to the conceptualization and thematization of economic behavior
- Understanding economic behavior with reference to the embedding of economic processes in societal and social structures
- Market, individual, groups, organization and evolution of institutions, social (sub-)systems and their interdependencies
- Questions of social sustainability, business ethics and morals in economic considerations and processes based on current economic policy issues

Assessment methods

Continuous assessment
The learning progress and performance assessment within the course is based on three pillars. Active participation and group work in the classroom units (25 %), reading tasks (30 %), elaboration of reflection questions for practical application of the seminar contents (45 %).

Teaching methods

Lecture with activating methods, group work, discussion, work assignments with feedback, peer feedback, reading tasks and the answering of deeper reflection questions

Language

German

Lecture contents

Basic knowledge of economics, which is necessary to be able to form a picture of central problems in the overall economy (unemployment, national debt, financial instability) and to be able to take an independent position.
This content is to be achieved in two ways. First, by working through 15 fundamental chapters of the textbook "Grundzüge der Volkswirtschaftslehre" by Peter Bofinger (Pearson Studium, 5th edition, Munich 2019) and second, by applying what has been learned using the example of the main economic problems in the industrialised countries as well as in the world economy and a synopsis based on economic history since the 1920s, which leads to an attempt to define the current position.

Assessment methods

Final exam
Final examination consisting of a test on basic theoretical knowledge (compulsory reading from Bofinger) and a short essay on main empirical problems.

Teaching methods

Lecture/lecture with discussion, distance learning

Language

German

Lecture contents

- Status, forms of argumentation and implications of ethics as a philosophical level of reflection on the common good, state purposes and state activity
- Classical basic ethical positions on the common good and justice based on the three examples of Plato's ethics of virtue, the consequent utilitarianism of Jeremy Bentham and John Stuart Mill and the deontological position of John Rawls
- Current debates and positions in political philosophy and normative ethics on the definition of the common good: Egalitarian liberalism in the wake of John Rawls; libertarianism in Robert Nozick and Friedrich Hayek; communitarianism in Charles Taylor, Alasdair MacInyre and Michael Sandel; Capability Approach in Amartya Sen and Martha Nussbaum
- Basic concepts of the administrative scientific analysis of administrative structures and administrative activity
- Development, basics, structures, modes of operation and effects of administrative models in comparison (in particular bureaucracy model, New Public Management, public welfare oriented administration) and their significance in the Austrian context of public administration and administrative reforms in Austria
- Current debates in administrative science regarding the definition and further development of the Austrian administration against the background of current challenges and past reforms

Assessment methods

Continuous assessment
The determination of the benefit is based on three aspects:
- Distance learning exercise (15 %) for the guided independent consolidation and written elaboration of a classical ethical basic position and its application to an ethical dilemma developed by the student
- Written final examination (50 %) on the contents of the course, which consists of knowledge questions to be answered briefly and comprehension questions to be answered in essay style
- Seminar paper (35%) on a fictitious administrative reform to be conceptualized under guidance along a concrete example to be worked out independently, which is to be presented against the background of the theory of administrative models and justified ethically in its meaning for the common good

Teaching methods

The Integrated Course is based on (1) lectures with discussion, (2) discussions in small groups in the classroom units on the application of ethical positions for the reflection of action dilemmas, and (3) individual and general feedback on the distance learning exercise.

Language

German

Lecture contents

- Fundamentals of finance
- Structure of government expenditure and revenue
- Public budgets of local authorities: federal government, Länder, municipalities
- Organization of budget management and budget structure at federal level
- Budgets and financial statements
- Current trends and reform efforts such as ensuring sustainability, impact orientation, International Public Sector Accounting Standards (IPSAS)

Assessment methods

Continuous assessment
Group work, written examination and consideration of participation

Teaching methods

Lecture with activating methods, group work during the presence phase, discussion, individual work and group work as homework, feedback

Language

German

Lecture contents

- Management: Conceptual foundations, functions and areas.
- Organization: theories, terms, functions and forms, types of organization
- Organizational culture: elements and contents, strategic importance
- Individual and organization: motivation, groups, leadership, communication

Assessment methods

Continuous assessment
The assessment consists of presentations, case studies, homework, quizzes and a written final exam.

Teaching methods

Lecture/presentation, group work, discussion, feedback, lecture with activating methods, work assignments with feedback, group exercises

Language

German

Lecture contents

State and administration
- Socio-economic and political factors in the actions of the state administration
- Administration as a function and as an institution
- Administration as action of the state: legal person, organ, organ administrator
- Administration as a complex system: the levels
- Administrative tasks of Austrian local authorities Administration and its staff
Fundamentals and principles of management
- Principles of administration under the rule of law
- Basic concepts of administrative organization
- Concept and basics, step-by-step structure of administrative organization law
- Sovereign administration, private sector administration
- Forms of action of the administration
- Terminology
- Models
The administrative organization in Austria
- Federal Government and Federal Minister
- Direct federal administration, indirect federal administration
- State administration
- Local government
- New developments in administrative organization, such as line organization, staff organization, matrix organization, project organization
- Challenging examples of the organizational structure
- Process organization
Institutions of the European Union and their points of contact with national sovereign acts
- Demarcation and origin
- The institutions of the EU
- The law of the European Union
- Austria's participation in the Community decision-making process
- The legislative procedures
- The European Administrative Area

Assessment methods

Final exam
Final examination in writing, partial performances (short presentations on questions of the home modules, continuous assessment of the oral participation, short assignment)

Teaching methods

Lecture with activating methods, work assignments with feedback, group exercises, distance learning (concrete tasks for the application of the presented material, whereby these are to be worked out in writing and also presented in the course), intensive work through selected scientific essays

Language

German

Lecture contents

- Basics of systems theory according to Luhmann
- Self management tools according to Covey
- Rules for constructive feedback
- 12-step burn-out scale
- Seven keys to increasing resilience
- Fields of responsibility in connection with SDGs (as well as the challenges of digitization)

Assessment methods

Continuous assessment
Assessment of performance through a reflection assignment as well as individual distance learning exercises and participation in working groups.

Teaching methods

Smaller lecture units, group exercises with emphasis on the application of different methods, case solutions, discussions, work assignments, partly online elements in the Flipped Classroom, work assignments in the online teaching on Moodle (question-answer forum).

Language

German

Lecture contents

- Political science and history: formation of the modern state, democratic political systems and administrative structures in European comparison
- Development of the Austrian state from absolutism to the present day - with a special focus on the foundations, activities, challenges and phases of Austrian administrative structures
- Political-economic foundations of the transformation of the modern state in Europe in the 20th century: formation of European welfare nation states in the age of Fordism; transformation of European states towards performance and competition states in the age of post-Fordism and European integration
- Current challenges and development trends of statehood in the 21st century: inter-, de- and transnationalization as well as withdrawal of state apparatuses, policy-making and political systems; changes in state apparatuses in the face of new forms of work and production in the course of digitization, social change and sustainable development; areas of tension in current state transformation between consolidation and corporate statehood
- Classical theoretical approaches to the modern state: Niccolò Machiavelli, contract theory, critique of the state, Joseph von Sonnenfels, Max Weber, Hans Kelsen, Michel Foucault, Pierre Bourdieu
- Current theoretical approaches to the transformation of states and state activity: B. Guy Peters, Jon Pierre, Bob Jessop, Colin Crouch, Wolfgang Streeck, Mariana Mazzucato

Assessment methods

Final exam
The course is concluded with a written final examination, which consists of knowledge questions to be answered briefly and comprehension questions to be answered in essay style.

Teaching methods

The course consists of lectures with discussion. Based on a reader, text-supported group discussions also take place.

Language

German

Lecture contents

- Constitutional foundations Function and structure of the three state powers
- Basic principles of the Federal Constitution
- Origin of the law (legislative)
- Execution of the law (executive)
- Protection of the law (judiciary)
- Basic and human rights
- Overview EU institutions, their functions and procedures

Assessment methods

Continuous assessment
The course concludes with a written (open book) final examination, which includes small case studies on constitutional law, EU law and fundamental rights. A mid-term test asks for definitions of terms and "legal vocabulary". One or two distance learning tasks on case solutions complement the performance evaluation.

Teaching methods

Flipped classroom and lecture with activating methods for teaching the material, case solutions, group work, and discussion, as well as problem-based learning for deepening and applying the material.

Language

German

Lecture contents

- Determination of the competent authority
- Possible ways of submitting applications to the authority
- Procedure to be followed when applications are received by a non-competent authority
- Party and interested party in administrative proceedings
- Elements of a settlement of the authority
- Invitation to the authority
- Service of official decision
- Principles of the investigation procedure and evidence
- Elements of a decision
- Appeals against decisions and competent authority for appeal
- Resumption of procedure and restitutio in integrum
- Ex-officio remedy of decisions

Assessment methods

Final exam
Written examination at the end of the course on specific questions and preparation of a decision on a given issue

Teaching methods

Lecture/presentation, self-study using the given literature, group work, discussion, work assignments with feedback, case solutions, practical exercises, problem-based learning.

Language

German

Lecture contents

- Writing techniques
- Reading techniques
- Paraphrasing
- Summarizing
- Arguing in texts
- Professional texts, professional correspondence and criteria of appropriateness
- Feedback options

Assessment methods

Continuous assessment
Immanent assessment of performance through partial performance in the form of written work orders for various types of text

Teaching methods

Lecture and discussion, group work, work assignments with feedback, peer feedback, distance learning

Language

German

Teaching methods

Depending on the internship position
Reflection in the Training for Professional Practice courses 1 and 2

Language

German

Lecture contents

- Main features of the Staff Regulations for Officials and contract staff (with emphasis on rights and obligations)

- Main features of the remuneration of officials and contract staff

- Main features of the service procedure

- Basic principles of the law on staff representation

Assessment methods

Continuous assessment
Final examination oral (50 %) and immanent performance assessment (presentation of a case in a small group) (50 %)

Teaching methods

Lecture/presentation, group work, discussion, case solutions

Language

German

Lecture contents

- Internal and external aspects and instruments of eGovernment 2.0, including: citizen card/mobile phone signature, portal network, register, e-delivery,
- Business case processing and document management systems (Electronic Files)
- E-government in international comparison
- Selected aspects of e-governance in the administration: organisational structure of e-government decision-making processes, IT security and data protection, other legal aspects, IT service management, accessibility, knowledge assurance in the event of staff departures, electronically supported participation procedures, inter-organizational cooperation, big data, effects on citizens, society and the environment

Assessment methods

Continuous assessment
Several multiple choice tests

Teaching methods

Lecture, flipped classroom, group work

Language

German

Lecture contents

- Introduction to general business administration
- Organizational theory basics
- Special framework conditions in the context of public administration
- Theoretical foundations and concepts: New Public Management, Public Governance, Public Value
- Economic instruments for the management of public entities, in particular spin-offs

Assessment methods

Final exam
Active participation, occasional homework and group work including presentation

Teaching methods

Lecture/presentation, group work, discussion

Language

German

Lecture contents

- Significance of different theoretical perspectives for the administrative sciences (rational actor, organizational theories, governmental politics) using the example of research on the Cuban crisis
- Connection between theoretical perspective and empirical research
- Understand and explain decision-making processes in (international) politics from different perspectives
- Plan (instructed) own research on given current problems in the fields of ecology and sustainability, social justice / gender justice as well as knowledge and digitization

Assessment methods

Continuous assessment
Immanent performance assessment: MC tests; reading tasks; short presentations with corresponding documents (group work); development of research plan (group work)

Teaching methods

Reading (guided) individual chapters from Allison/Zelikow (1999); teacher's inputs; group puzzles for reading and group work for research planning (step-by-step guided); short presentations by students; problem-based learning

Language

German

Lecture contents

- The history of creativity research
- Neuroscientific background on the topic of decisions and reflection: How do we make our decisions and which mental patterns do we follow?
- Methods and techniques for open creative thinking
- Reflection and practical practice of these techniques
- Methods case for the practical transfer into the everyday life of the organisation
- Practical examples of how organisations use this knowledge in their everyday business
- New working and new thinking needs new spaces: How can organisations create new working worlds together with their employees, especially in new spaces, and what kind of environment do we need to be able to work and think creatively?
- Methods of reflection and their application in practice

Assessment methods

Continuous assessment
Carrying out a "creativity exercise" in your own area using the tools you have learned. This includes asking the right questions, using the tools correctly and presenting the results. The reflection afterwards should be a structured report. This includes a report and reflection on the personal experiences with the application of the tools.

If someone does not have the possibility to do a customer journey, there is the possibility to do a literature research as compensation. This includes a short summary, possibly a presentation (due to time constraints, not everyone will be able to do this) as well as a personal statement on what has been read. This will not lead to any disadvantages in the grading.

Teaching methods

Compact inputs create an overview and stimulate new thoughts. Specific exercises and ongoing feedback encourage continuous learning. The work on specific use cases creates integration into your own practice.

Language

German

Lecture contents

- Development of the basic concepts of policy field analysis
- Exercise in applying the concepts and models of policy field analysis to individual policy fields
- Establishing the connection between the policy-analysis model of the policy cycle and impact orientation
- Discussion of the concept of "public governance" on the basis of selected specialist literature
- Application of governance criteria to administrative units
- Relevance of SDGs, especially SDG 16 Strong institutions

Assessment methods

Continuous assessment
Cooperation, distance learning exercises, presentations

Teaching methods

Lecture, group work, discussion, feedback, lecture with activating methods, practical exercises, distance learning

Language

German

Lecture contents

Main features of quality thinking and quality management (QM):
- Quality and Quality Management in Public Administration
- The role of the human being in QM: From the customer to the co-creator
- The different aspects of the concept of customer
Holistic QM:
- From customer orientation to TQM
- QM and quality assessment: from results to impact assessment; PDCA cycle
- Use quality impulses - e.g. from surveys, complaint management, idea management, quality circles, CIP, benchmarking, competitions
QM models and their application in public administration:
- CAF
- EFQM
- ISO 9000 ff
Success factors of QM:
- Structural factors
- Interactive factors
- Relevance of early detection and self-competence

Assessment methods

Continuous assessment
Immanent performance assessment: written work, presentation, written test

Teaching methods

Lecture with activating methods, discussion, group exercises, practical exercises, distance learning

Language

German

Lecture contents

- Technological fundamentals of block chain technology;
- Sustainable and non-sustainable block chains;
- Recognizing the intersection of law and technology;
- Possible problem areas or the need for action from this intersection;
- Civil law implications of smart contracts;
- Liability law & use of AI applications.

Assessment methods

Continuous assessment
20 % active cooperation
40 % oral presentation
40 % reflection report

Teaching methods

Lecture, discussions and group work with presentations

Language

German

Lecture contents

- Thematic introduction, origin of public value in management science, development of management paradigms (traditional administration/NPM/Public Value)
- Theoretical approaches and current scientific debates on public value
- Group work on management paradigms, different approaches and models
- Concepts of public value: societal level (social justice and ecological sustainability) as well as organisational level (NPOs and civil society organisations; link to existing management concepts)
- Structuring and measurement of public value effects
- Political dimension of public value measurement, question of trade-offs
- Social inclusion, gender, diversity
- Sustainable Development Goals (SDGs)

Assessment methods

Continuous assessment
The acquisition of the above-mentioned competences is checked within the framework of the immanent performance assessment on the basis of the following partial performances:
-research of examples of public welfare-oriented action
-editing, presentation and discussion of reading
-written reflection
-seminar paper

Teaching methods

The combination of different teaching methods - lecture and distance learning, self-study, practical exercises based on individual and group work, discussion, written reflection as well as feedback from peers and teachers - allows for a diverse transfer of knowledge and skills on the one hand and takes into account different learning types among students on the other. By means of practical applications, students are challenged in this exercise to acquire new competences and to reflect on them in connection with the contents of other courses. The selected working materials and research examples provide a reference to the central topics of the course as well as current focal points such as SDGs and digitization.

Language

German

Lecture contents

- General introduction to impact-oriented management control
- Development of administrative reform concepts
- Overview of the international use of "Performance Management
- Linking impact-oriented management control with higher-level strategies (e.g. the Sustainable Development Goals)
- Instruments and formats: Impact-based management and impact assessment
- Reporting and digitization of work processes and reporting procedures (monitoring and evaluation)

Assessment methods

Continuous assessment
Performance behaviour: observed in the active participation during the lecture units (20 %) and in the implementation of the course content in the context of group work within the last lecture unit (30 %)
Performance result: judged by the results of the own learning transfer. Written examination on the contents taught in the last teaching unit (50%).

Teaching methods

Lecture, discussion, feedback, group work, case solutions, practical exercises, linking theory to students' work experience and knowledge

Language

German

Lecture contents

- Human rights as a basis for equality and inclusion
- Reflection on existing inequalities and exclusions and stereotypes
- Conceptual work "Gender", "Gender Mainstreaming" (in some cases on the advancement of women), "Diversity Management", "Intersectionality" "Interculturality" - definitions, components, aspects
- Legal and institutional foundations of gender mainstreaming
- Core dimensions of diversity
- Instruments of gender mainstreaming and diversity management (including gender-sensitive language)
- Fields of action of gender mainstreaming and diversity management in the administration

Assessment methods

Continuous assessment
Writing three written reflection papers on the thematic focus of the individual attendance units in individual or team work.

Teaching methods

Input/lecture by the teachers; exercises for individual reflection in the classroom units; group discussions and exercises; plenary discussions; feedback on reflection papers; materials for self-study (Moodle)

Language

German

Lecture contents

- How double-entry bookkeeping works
- Legal bases and principles for accounting in the private sector
- Entries in the income statement and balance sheet
- Legal bases for federal budget law
- Classical cameralistics versus "new accounting"
- Budget process and budget reallocations

Assessment methods

Final exam
Ongoing cooperation and a written examination at the end of the course

Teaching methods

Lecture, discussion, feedback, (group) exercises, case solutions

Language

German

Lecture contents

- Definition of group dynamics
- Basic principles of group and rank dynamics, power positions
- Control of group dynamic processes
- Characteristics of well functioning (virtual) groups
- Fundamentals of a systemic understanding of conflict
- Types of conflict
- Conflict emergence, dynamics and escalation according to Glasl
- Conflict Analysis
- Conflict Resolution
- Procedures for conflict resolution (conflict moderation, mediation, Harvard procedure, clarification aid, conciliation, arbitration, expert vote)
- Conflict Prevention
- Basics of communication (ego messages, empathic listening, non-violent communication according to Rosenberg, 4-ears model according to Watzlawick)
- Mediative questioning techniques for identifying needs behind conflict positions

Assessment methods

Continuous assessment
Immanent assessment of performance through case work and discussion using theoretical principles (from distance learning), (distance learning) reflection tasks, (distance learning) small group work, participation in attendance time as well as a term paper to integrate and deepen the teaching content.

Teaching methods

Theory inputs, individual and group work, exercises and role-plays (with emphasis on the application of different methods) with feedback, technology-supported courses, work and observation tasks with collegial feedback, structured group exercises, independent acquisition of knowledge and competence through case work on one's own and exemplary group and conflict situations, dialogue and discussion in the plenary and in the question-answer forum.

Language

German

Lecture contents

- Legal basis
- Characteristics of Federal Management Accounting
- Objectives and functions of cost and performance accounting
- Conceptual location in accounting
- Principles of cost allocation (actual, normal and planned costs, full and partial costs)
- Subareas of cost and performance accounting- Cost-type accounting (farm transfer sheet)
- Cost centre accounting (cost accounting sheet)
- Cost Object Controlling (Costing)

- Break-even analysis & direct costing calculation, make or buy decision
- Cost truth under the aspect of public welfare

Assessment methods

Continuous assessment
Immanent performance assessment based on group and homework after each course and as distance learning in preparation for the federal section
Discussion of the legal basis after preparation by the students
Presentation of group work and discussion of the results (based on the script and slides with the relevant content)
The overall grade is calculated from the sub-grades distance learning and group work in the attendance part

Teaching methods

Lecture/presentation, group work, discussion, feedback, work assignments with feedback, group exercises, case solutions, practical exercises, problem-based learning, distance learning

Language

German

Lecture contents

- Legal capacity, capacity to act
- Representation
- Conclusion of legal transactions (declaration of intent, error)
- Deficiencies in performance
- Contractual obligations, in particular tort law
- Selected areas of property law: possession, ownership

Assessment methods

Final exam
Oral participation in the Moot Court at the end of the course and written preparation for it. An mid-term test on concepts of private law, distance learning tasks on case solutions, and presentations.

Teaching methods

Flipped classroom, group work, case solution, discussions, peer feedback, problem based learning, moot court

Language

German

Lecture contents

- Joint repetition of the contents of the previous semesters: basic concepts of science; basic principles of central paradigms; development of research questions and research designs
- Introduction to research planning: debriefing and consolidation - reference to competence covered in the 1st semester, "literature research" and theories covered in the 2nd semester
- Reading and interpreting quantitative and qualitative research results, practice with text extracts and graphic examples
- Reflection of strengths and weaknesses of qualitative and quantitative methods. Which paradigm for which research question? What does the decision mean for the research process?
- Qualitative survey methods: Overview, possible data sources, quality criteria of qualitative research
- Focus: interviewing and observation
- Quantitative survey methods: Overview, possible data sources
- Focus: Construction of questionnaires

Assessment methods

Continuous assessment
The acquisition of the above-mentioned competences will be assessed on the basis of partial performances within the framework of the immanent performance assessment:
(1)Written teamwork: reading and critical discussion of a given scientific text according to previously defined criteria
(2)Individual work: execution of a participant observation and writing an observation protocol
(3)Group exercise on quantitative research: construction of a questionnaire and planning of the research process

Teaching methods

The combination of different teaching methods - lecture and distance learning, practical exercises based on individual and group work, discussion as well as feedback from peers and teachers - enables a diverse transfer of knowledge and skills on the one hand and takes into account different learning types among students on the other. By means of practical applications, students are challenged in this exercise to acquire new competences and to reflect on them in connection with the contents of other courses. The selected working materials and research examples provide a reference to the central topics of the course as well as current focal points such as SDGs and digitization.

Language

German

Lecture contents

- Step-by-step structure of the legal system including the basic principles of collective labour law
- Basic features of the employment contract (content, mutual claims, termination options, deadlines and claims, protection against dismissal)
- Main features of the different types of employment
- Main features of the procedure before the Labour and Social Court
- Presentation of relevant secondary laws

Assessment methods

Continuous assessment
Immanent performance review, final inspection in writing (50 %) and immanent assessment (presentation of a case in small groups - 50 %)

Teaching methods

Lecture/presentation, group work, discussion, case solutions

Language

German

Lecture contents

- Introduction & self-directed interview on professional life
- Language and grammar input
- Language for politics
- You and your job - vocabulary
- Meetings
- Negotiating
- Idiomatic business phrases
- Discussion of relevant topics

Assessment methods

Continuous assessment
Continuous assessment: classroom participation, discussions, pair work and group work; written assignments, online tasks

Teaching methods

Lecture, pair & group assignments in class, discussions & feedback, research-based learning, online tasks, practical exercises

Language

English

Lecture contents

As the basis of a sustainable state, digitization, data science and algorithmic decision-making systems hold the promise of transparency, objectivity and efficiency in public administration. Algorithms should function as ideology-free, fair instruments of order and control in a digital society. However, the decision-making processes behind them are always embedded in a socio-cultural system - whose assumptions and stereotypes are incorporated into the construction of algorithms.
Especially in the public sector, algorithmic decision systems usually have a monopoly position with a high risk potential. Therefore, it is all the more essential for female public managers in decision-making bodies to know about the ethical, ideological, political and social fields of tension that can be reflected and even intensified in supposedly neutral algorithms.
Using case studies from the public sector, students are familiarized with the ethical and socio-political fields of tension.
The contents of this course include:
- Fundamentals of ethics (utilitarianism, deontology, ethics of virtue) and introduction to applied ethics, especially ethics of technology
- Big Data, Data Science and AI in public administration
- Challenges of algorithmic data processing and decision systems: Ideology, bias and discrimination, sources of error
- Social implications and technology assessment, including the digital divide, data gaps
- Algorithms, AI and Law - The problem of responsibility
- Use cases of algorithms in politics and administration
- Fairness and quality measures
- Recommendations for action in practice

Assessment methods

Continuous assessment
Immanent course, which is divided into the following parts: group work with presentation (40%), individual seminar paper (40%) and active participation (20%)

Teaching methods

The teaching and learning methods comprise a lecture part with activating methods, discussion, group exercises, case studies, and a group work with final presentation. Special attention is paid to problem-based learning.

Language

German

Lecture contents

- Statistics and measurements / measurement problems: objectivity, validity, reliability
- Data types (numerical, categorical) and the impact on quantitative research
- From descriptive statistics to inferential statistics, importance of sampling
- The statistical inference chain: from hypothesis to statistical evaluation
- Statistical tests: t-test, regression, chi-square independence test, unit value test
- The modern interpretation of the p-value in the course of scientific studies

Assessment methods

Continuous assessment
After each unit, the current status of an ongoing group work should be uploaded to Moodle. In the last unit there will also be a final presentation.

Teaching methods

After a short flipped classroom session, each unit begins with a detailed lecture part, which presents the statistics as far as possible without formulas, and ends with a group exercise part. This ensures that what has been learned is always subliminated in the students' perceptual process.

Language

German

Lecture contents

- Introduction to data science, machine learning and artificial intelligence
- Supervised learning and unsupervised learning
- Transaction-based learning: recommender systems
- Analytics in the real world: application to problems of the public sector and other organizations.
- Text mining and natural language processing

Assessment methods

Continuous assessment
From the beginning, cases are processed as group tasks with the help of the R programming language. In addition, there is a short multiple choice test every second unit of the course to consolidate the statistical concepts. Furthermore, the group presentations (creation of a supervised learning model for concrete problem solving) are added to the final grade.

Teaching methods

Generally, each unit starts with a flipped classroom session. After a lecture in which new content is taught, the group projects are discussed and developed further together. For each unit, the work of one or two groups is discussed in the auditorium.

Language

German

Lecture contents

- Typologies and forms of knowledge management
- Concepts and models of knowledge management- Integrative/holistic knowledge management
- SECI model after Nonaka and Takeuchi
- Cycle of knowledge management according to Probst et al.
- Knowledge market model according to North
- Knowledge brokering and models for knowledge exchange
- Know-Net framework according to Mentzas et al.
- Competence-oriented knowledge management according to Sauter and Scholz
- Munich knowledge management model according to Reinmann-Rothmeier
- Learning organization according to Senge
- Tacit knowledge management

- Knowledge management in the federal administration: the approach of the Austrian Federal Ministry for the Civil Service
- Knowledge management and impact orientation
- Empirical experience with knowledge management in the public sector
- Knowledge management instruments - overview of methods and tools
- Knowledge management beyond the organisation: a public sector perspective

Assessment methods

Continuous assessment
Group presentation/presentation of a knowledge management approach, group seminar work in the form of a literature search

Teaching methods

Flipped classroom, group presentations/lectures with peer feedback, discussion, case vignettes

Language

German

Lecture contents

- Knowledge society, knowledge economy and knowledge/knowing governance
- Open data, open government and transparency
- Knowledge from a sociological perspective: knowledge and practice
- Knowledge from business management perspectives: Knowledge as a resource, success and competitive factor
- Knowledge from a policy field analytical perspective: Knowledge for decision making
- Knowledge collectives and local knowledge cultures, communities of practice
- Organizational v. individual knowledge, knowledge carriers and forms
- Organizational culture and knowledge
- The learning organization
- Knowledge networks
- Knowledge and technology - digitization and the knowledge landscape
- Knowledge in the public sector: specifics

Assessment methods

Final exam
Literature-based presentation and/or seminar paper (group)

Teaching methods

Lecture with discussion and activating methods, group work on case studies, literature-based presentations (flipped classroom)

Language

German

Lecture contents

- International and national legal framework for public participation
- Participation at municipal level - basics, fields of application and practical examples
- Basic knowledge of the methodological design of participation processes
- Qualities of analogue and digital participation and their successful combination

Assessment methods

Continuous assessment
Immanent performance assessment: quality of the cooperation, the presentation and the written work

Teaching methods

Lecture, group work, discussion, feedback, activating methods, work assignments with feedback, group exercises, peer feedback, practical exercises, problem-based learning

Language

German

Lecture contents

- Classical and modern understanding of democracy and participation
- Elements of change in the relationship between society and the state
- Direct and indirect democracy
- Complexity of the relationship between democracy and administration
- Fields of application and degrees of participation
- Participation in the daily work of the administration
- Participation and digitisation
- Purposes, possibilities, limits and risks of public participation

Assessment methods

Continuous assessment
Immanent achievement determination by the following elements: short presentation of a text with 3-5 core statements on PowerPoint (15% of the note), active co-operation during the lecture (30%), house work (55%).

Teaching methods

Using various methods such as group moderation, participatory procedures, and business games, the basics of democracy and participation are discussed in small and large groups with the help of texts, current topics are discussed and participation procedures with peer feedback are tested. In the course of the semester, small groups are formed to examine a practical case with regard to participation that is actually lived.

Language

German

Lecture contents

- Climate change and consequences, ecological & economic & social
- Climate policy as a focus of the sustainability strategy of Austria and the EU
- Concepts, measures, instruments: what works in which climate and energy policy area and what does not
- Policy field climate and its actors: the new protest dynamics (Fridays for Future, Extinction Rebellion and social media, private actors - companies and celebrities like DiCaprio), the (non-)functioning policy integration, potential of new technologies (smart grids, e-Cars, data centres, cloud, etc.)

Assessment methods

Continuous assessment
Seminar paper, multiple choice intermediate test

Teaching methods

Flipped classroom, group work, case solution, discussions, peer feedback, problem based learning

Language

German

Lecture contents

- Sustainability policy - origin and development (WCSD, UN, tensions in the discourse, MDGs, redefinitions, SDGs, ...)
- Sustainability as a cross-cutting issue: theories, approaches and discourses (besides "common models" also including resilience, public interest economy, sustainable development, three pillars, doughnut economy, Degrowth/Buen Vivir... )
- Neighboring initiatives: Local Agenda 21, Green Cities Network, Healthy Cities, Brundtland Cities, regional sustainability initiatives, etc.
- Global and European developments of the last decades (biodiversity, energy and emissions, transport, consumption, waste, land use patterns; review of global and European environmental policies and their impact)
- Austria in the context of sustainability policy (indicators and values for the physical sustainability of Austria for the purpose of overview and contextualisation - such as HANPP and its sources, Ecological Footprint, inequality/Gini/poverty, national accounts of wellbeing/quality of life/welfare index, HDI, virtual trade of water and other material flow analysis values, emissions, other Eurostat SDS indicators etc.; as well as MDGs and SDGs; Austria's greatest current sustainability challenges)
- Austria as a sustainability policy field: current players, coalitions and concepts (federal ministries, forest dialogue, poverty conference, social movements, implementation of SDGs, relation to impact orientation, sustainability programme of individual parties, trade unions or provinces)
- Sustainability as a framework programme at the national level plus principles of sustainability strategies in general

Assessment methods

Continuous assessment
Short presentations, seminar paper

Teaching methods

Lecture with discussion, group work assignments with feedback, peer feedback, case solutions, flipped classroom

Language

German

Lecture contents

- Language input: developing arguments, debating
- At an international conference (vocabulary, idiomatic phrases, socialising)
- Discussion of relevant topics
- Institutions of the European Union
- Society and public administration

Assessment methods

Continuous assessment
Continuous assessment: classroom participation, discussions & debates, pair work and group work; written assignments, online tasks

Teaching methods

Lecture, pair & group assignments in class, discussions & feedback, research-based learning, online tasks, practical exercises

Language

English

Lecture contents

- Fundamentals of data governance
- Data ecosystems
- Open data
- Semi open data and closed data
- PSI, IFG and, OGD
- Basics of open licenses
- Data management and data strategy

Assessment methods

Continuous assessment
Multiple choice test and graded exercises

Teaching methods

Lecture/presentation, group work, discussion, feedback

Language

German

Lecture contents

- Overview of the extent and nature of public sector investment
- Relevance of the state for the provision of technical and social infrastructure (public services of general interest)
- Social and natural capital as a social resource and factors of the common good
- Effects of public investment on growth, employment, distribution and the environment (externalities)

Assessment methods

Continuous assessment
The learning progress and performance assessment within the course is based on four pillars. Active participation in classroom units (10 %), reading tasks (25 %), quizzes on the seminar content (15 %) and a case study in groups of four (50 %). A total of 100 points can be achieved in the seminar.

Teaching methods

Interactive lecture with activating elements, group discussions and exercises, reading tasks of specialist literature (Peer Reviewed Journal Articles) and their evaluation, discussion, elaboration of problem-centred case studies on specific topics of public investment activity in groups, elaboration of self-developed reflection questions on the individual reading tasks, feedback on the individual sub-services.

Language

German

Lecture contents

- Nature of commercial law, public and private commercial law
- EU legal and constitutional framework
- Trade law (scope of application, personal requirements for a trade licence, commercial operating facilities)
- Water law (public and private waters, public and private use of waters)
- Waste management law (definition of waste and hazardous waste, treatment of waste)
- Contaminated Sites Remediation Act (concept of contaminated site, contaminated site atlas, contaminated site remediation contribution)
- Federal Air Pollution Control Act (obligations for air pollution control, bans)
- Immission Protection Act - Air (immission limits, measures to be taken if limits are exceeded)
- Regulation of the energy market (gas and electricity) in Austria
- Regulation of the railway sector in Austria
- Regulation of goods and passenger transport on roads (Motor Vehicles Act, Goods Transport Act, Occasional Transport Act
- Regional planning (objectives and instruments of regional planning, zoning plan, development plan)
- Construction law (terms of construction, construction measures requiring approval, construction measures subject to notification, construction procedures)

Assessment methods

Final exam
Written examination at the end of the course on specific questions

Teaching methods

Lecture/presentation, self-study on the basis of the given literature, discussion, work assignments on practical cases with feedback

Language

German

Lecture contents

- Basics of PM according to IPMA
- Methods for project start
- Methods for project coordination
- Methods for project marketing
- Project controlling methods
- Methods for coping with a project crisis
- Methods for project completion

Assessment methods

Continuous assessment
Written final examination using multiple choice test and case processing - can also be taken as "pm basic Certification" on a voluntary basis.

Teaching methods

Lecture or presentation, group work, discussion, feedback, peer feedback, case solutions, practical exercises

Language

German

Lecture contents

- Basic concepts of process management: nomenclature of the subject area, different approaches/thinking directions
- Methods and characteristics of process management
- Methodology of process mapping (= modelling) and knowledge of the different models and their rules and regulations
- Process designs using concrete examples from administrative practice
- Economic aspects of business process management (e.g. benefit assessment)
- Learning the GPM software "ARIS Express" for visualization and data-technical multidimensional mapping of business processes

Assessment methods

Continuous assessment
The performance assessment is carried out in the form of accompanying practical exercises with the BPM software "ARIS Express", which finally lead to a concluding assignment. The goal of this concluding assignment is the collection and methodically correct mapping of a concrete business process from the area of public administration, the execution of different analyses and the transfer of the gained knowledge into a reformed target business process. A written performance review at the end of the course serves to deepen the theoretical construct of business process management.

Teaching methods

Subject-specific basic knowledge in form of an initial lecture, in the further course teaching of the event-driven process chain method for the visualization of business processes, practicing the method by means of practical examples, learning the BPM software "ARIS Express" for the visualisation and data-technical multidimensional mapping of business processes, deepening the practical application in form of regular homework (distance learning tasks), identifying, collecting and modeling a complex business case from public administration in small groups, analyzing business processes according to different criteria and mapping an optimized business process.

Language

German

Lecture contents

- Statistics and measurements / measurement problems: objectivity, validity, reliability
- Data types (numerical, categorical) and the impact on quantitative research
- From descriptive statistics to inferential statistics, importance of sampling
- The statistical inference chain: from hypothesis to statistical evaluation
- Statistical tests: t-test, regression, chi-square independence test, unit value test
- The modern interpretation of the p-value in the course of scientific studies

Assessment methods

Continuous assessment
After each unit, the current status of the group work must be uploaded into the e-learning system. In the last unit, the final presentation will also take place.

Teaching methods

After a short flipped classroom session, each unit begins with a detailed lecture part, which presents the statistics as far as possible without formulas, and ends with a group exercise part. This ensures that what has been learned is always subliminated in the students' perceptual process.

Language

German

Lecture contents

- Differentiation between team, (work) group, high performance team
- Theory and characteristics of modern team forms (agile, self-controlled, cross-generational, virtual, multicultural, intercultural, sociocratic/holacratic)
- Basics of a functioning cooperation in the proven and modern team forms
- Functional role versus team role (using the example of the BELBIN team roles)
- Team roles according to Belbin
- Observation of the individual on the basis of transactional analysis (structural model, functional model, egogram, inner drivers)
- Individual stress patterns (according to Satir)
- Individual paths of self-directed and lifelong learning as an essential factor in maintaining employability
- Individual health prevention: salutogenesis and the house of work ability
- Interaction individual resilience - team resilience - organisational resilience (systemic view)
- Interaction individual - team: feedback and feedback rules, Johari window, theory of cognitive dissonance, effect relationship between individual abilities and collective competence, psychological games
- Interplay of task - individual - team on the model of topic-centred interaction (TCI)
- Fundamentals of the psychology of New Work
- Dealing with narcissistic personalities

Assessment methods

Continuous assessment
Immanent assessment of performance through case work and discussion using theoretical principles (from distance learning), (distance learning) reflection tasks, (distance learning) small group work, participation in attendance time as well as a term paper to integrate and deepen the teaching content.

Teaching methods

Theory inputs, individual and group work, exercises and role-plays with feedback, technology-supported courses, work and observation tasks with collegial feedback, structured group exercises, independent acquisition of knowledge and skills through case work on one's own and exemplary team situations, dialogue and discussion in plenary and in the forum.

Language

German

Lecture contents

- Definition of the term team development
- Use and benefits of team development
- Team development process
- Team development of modern team forms (agile, self-controlled, cross-generational, virtual, multicultural, sociocratic/holacratic)
- Team phases and team clock
- A selection of simple team exercises and tools for team development
- Conflict prevention in the individual team phases
- Riemann-Thomann model for teams
- Criteria for good team composition
- Importance of kick off meetings at the team start
- Linking skills (social and communicative skills for goal-oriented, agile and respectful cooperation)
- Team leadership and team management
- The new way of leadership - the importance of coaching skills for team leaders
- Leading virtual teams by developing
- Potential development of the team members through a systemic coaching attitude
- Selected coaching skills
- Promotion of team learning
- Basics of the moderation of team meetings
- Systemic consensus
- Adjourning phase (team disbanding) and its support

Assessment methods

Continuous assessment
Immanent assessment of performance through case work and discussion using theoretical principles (from distance learning), (distance learning) reflection tasks, (distance learning) small group work, participation in attendance time as well as a term paper to integrate and deepen the teaching content.

Teaching methods

Theory inputs, individual and group work, exercises and role-plays with feedback, technology-supported courses, work and observation tasks with collegial feedback, structured group exercises, independent acquisition of knowledge and skills through case work on one's own and exemplary team situations, dialog and discussion in plenary and in the forum.

Language

German

Lecture contents

- Relations between theory and empiricism
- Steps and decisions in research planning
- Research design
- Data sources and data types
- Evaluation methods in qualitative and quantitative social research
- Triangulation

Assessment methods

Continuous assessment
Two group works (text analysis/analytical memo, theory-based qualitative and quantitative data evaluation); individual quick outline

Teaching methods

Reading (instructed) of given scientific texts; teacher input with discussion; individual work assignment with feedback; group exercises (evaluation of the interview transcripts provided, evaluation of prepared qualitative and quantitative data material with the aim of forming theoretical conclusions)

Language

German

Lecture contents

- Objectives, metrics and indicators - definition, deployment and quality
- Basics of performance management
- Basic distinction between monitoring and evaluation
- Implementation of key performance indicators and monitoring systems in organizations and the associated challenges of using and not using key performance indicator systems

Assessment methods

Continuous assessment
Performance behavior: observed in the active participation during the lecture units (20 %) and in the implementation of the course content in the context of group work (50 %)
Performance result: judged by the results of the own learning transfer. Individual written work within the framework of distance learning (30%).

Teaching methods

Lecture/presentation with online elements, practical group work with discussion and feedback by lecturers, individual work assignments with feedback

Language

German

Lecture contents

- Relational databases and NoSQL databases
- Databases and data lakes
- Cloud computing, especially with regard to databases
- ERM modeling of real problems

Assessment methods

Continuous assessment
From the beginning, cases are processed as group tasks with the help of the R programming language. In addition, every second unit of the course includes a short multiple choice test to consolidate the concepts of modern database modelling and administration. Furthermore, the group presentations (ERM modelling of a concrete problem) are added to the final grade.

Teaching methods

Generally, each unit starts with a flipped classroom session. After that, a multiple choice test is held every two weeks. After a theory session, in which new content is taught, the group projects are discussed and developed further together. Each week, the work of one or two groups is discussed concretely in the auditorium.

Language

German

Lecture contents

- Field of tension between artificial intelligence and prescriptive analytics
- Operations Research & Management Science
- Optimization methods for quantitative decision analysis
- Quantitative modelling for problem solving

Assessment methods

Continuous assessment
From the beginning, cases are processed as group tasks with the help of the R programming language. In addition, there is a short multiple choice test every second week to consolidate the concepts of Operations Research. Furthermore, the group presentations (modelling a concrete problem as a decision optimisation problem) are added to the final grade.

Teaching methods

Generally, each unit starts with a flipped classroom session. After that, a multiple choice test is held every two weeks. After a theory session in which new content is taught, the group projects are discussed and developed further together. For each course unit, the work of one or two groups is discussed in the auditorium.

Language

German

Lecture contents

- Development of knowledge management systems and strategies - architectures
- Knowledge management as management of changes
- Promoting framework conditions, barriers and success factors
- Organizational maturity levels of knowledge management
- Knowledge management as organizational strategy, objectives and overall goals
- Relationship between organizational culture and knowledge
- Leadership for knowledge management
- Software technical support of knowledge management, (digital) infrastructure for knowledge management assessment, adaptation, introduction
- Institutionalisation of knowledge management in the organization
- Evaluation and monitoring of knowledge management strategies, systems and tools
- Digital innovations as an organizational process
- Human resources management and knowledge management
- Familiarization with concrete instruments/methods:- Electronic Files/Sharepoint
- Knowledge Maps
- Communities of practice
- Knowledge portals
- Applications of artificial intelligence: text and data mining systems
- Management information systems: Data Warehouse Systems
- knowledge graphs

- Examples and applications

Assessment methods

Final exam
Seminar paper (reflection/evaluation of the knowledge management strategy of your own organisation; knowledge diagnostics and design of a knowledge management strategy - knowledge goals, knowledge management objectives, indicators; planning and implementation of the strategy)

Teaching methods

Lecture with discussion, group work assignments with feedback, peer feedback, case solutions

Language

German

Lecture contents

- Empirical experience with concrete tools (and compositions of tools) at the middle management level with regard to forms of knowledge and task types- Wikis
- Trello
- Leaving Expert Interview
- Storytelling, microarticles
- Collegial case consultation
- World Cafe/Knowledge Cafe
- Mentoring, shadowing
- Process models

- Knowledge diagnostics of the teams, knowledge management profile
- Embedding in the larger organizational goals
- Establishment of a system of responsibilities
- Monitoring
- Integration into concrete processes and working practices, operational knowledge management
- Skills for knowledge management

Assessment methods

Final exam
Seminar paper (evaluation of a real or planned knowledge management measure in the context of the knowledge aspects of the team and its work tasks)

Teaching methods

Problem-based learning, flipped Classroom, hands-on case vignettes and seminar papers

Language

German

Lecture contents

- Analysis and evaluation of case studies from practice based on Austrian standards of public participation, building on the theory of participation and on legal and practical foundations of participation
- Research of case studies, including examples of mediation procedures and with online elements, if possible examples with a reference to sustainable development
- Interviews on case studies with experts from participation practice
- Documentation of case studies using the grid of www.partizipation.at
- Elaboration of "lessons learned" and potential for improvement

Assessment methods

Continuous assessment
Presentation, written documentation of the analysed examples, oral reflection

Teaching methods

Lecture, group work, discussion, feedback, lecture with activating methods, work assignments with feedback, peer feedback, case solutions, practical exercises, problem-based learning

Language

German

Lecture contents

- Theoretical foundations of conflict research- What is a conflict? (Types & Types)
- Conflict analysis and background
- Escalation levels

- Advisory environment in mediation
- Own handling of conflicts based on two models- Transaction Analysis
- Riemann-Thomann model

- Basics of non-violent communication
- Basics of mediation
- Selected tools of mediation
- Criteria for mediation

Assessment methods

Continuous assessment
Reflection work in three stages (total length 7,000 - 10,000 characters).
Between the teaching dates, guided written reflection units are provided.
Furthermore, the contents are to be deepened through literature work.
The overall grade is calculated by weighting all three grades in the ratio 40% + 30% + 30%

Teaching methods

Lecture, group work, discussion, feedback, lecture with activating methods, work assignments with feedback, group exercises, role plays, problem-based learning, individual reflection, distance learning

Language

German

Lecture contents

- Environmental performance of organizations, measures
- Professional training for sustainable development, sustainability values, environmental awareness of employees: true impact?
- Resilience, occupational health promotion
- Participation and hybrid forms of governance
- Alliance building and objectives: strengthening horizontal and vertical integration
- Impact orientation and sustainability
- Diversity and fairness in the organisation's human resources policy (including demographics and age structure, leave of absence, family support measures, etc.)
- Sustainable procurement (as an introduction, as there is a separate course for this)
- Knowledge management in context
- Digitization in context
- Teleworking and its offsetting (COVID as a case study)
- Insurance and costs/risks of environmental change
- Community level, urban planning, regional sustainability
- Other fields of action

Assessment methods

Continuous assessment
Presentations, seminar paper (sustainability report of one's own organization)

Teaching methods

Expert input, lectures, group work

Language

German

Lecture contents

- Current ecological, economic and social challenges
- Social change towards sustainability
- Transformation into a sustainable society
- Digitization and technological developments in relation to sustainable development
- Involved: individuals and social groups, states and the community of states as well as companies and science
- New concepts for sustainable management (e.g. recycling management, cradle to cradle)
- The new customers (post-materialism, voluntary simplifiers, income/class and consumption patterns, precarity, greenwashing and symbolic environmental consumption - influences on marketing and branding)
- Sustainable Supply Chain Management
- CSR, CSR 2.0, responsiveness, corporate citizenship, business ethics
- GRI, Reporting, Integrated Reporting
- Challenges for the public sector in these contexts

Assessment methods

Continuous assessment
Seminar paper, interim presentations

Teaching methods

Lecture, discussion

Language

German

Lecture contents

Accounting in the public sector:
- Legal basis for federal, state and local authorities
- Differences and similarities with private sector accounting
- Balance sheet analysis, especially from the point of view of sustainability
- Links between hived-off units and the core budget
Accounting in the private sector:
- Critical examination of individual financial statements in accordance with national law (Companies Act)
- Basic knowledge of the structure and legal basis for consolidated financial statements and their economic significance (ITUC-IFRS)
- Introduction to accounting: significance, objective, target group

Assessment methods

Continuous assessment
30% group work in teams of two on topics related to private sector accounting and balance sheet analysis
30% group work balance sheet analysis of two public entities
40% participation

Teaching methods

Lecture with activating methods, group work during the presence phase, discussion, individual work and group work as homework, feedback. Based on the contents of the course Fundamentals in Accounting, Bookkeeping and Budgeting, students have the opportunity to apply this knowledge in a practical application.

Language

German

Lecture contents

- Terms (morals, ethics, professional ethics, ethos, professional ethics, compliance, corruption, ...)
- Different moral concepts and moral theories (different views of human beings)
- Relationship between ethics and law/value standard aspect
- Typical decision dilemmas
- Compliance culture
- Analysis and reflection of own interactions/work
- Fight against corruption - responsibility of public sector employees

Assessment methods

Continuous assessment
Immanent performance assessment: Permanent learning success control through project participation, active collaboration and co-design. Two written homeworks (reflection of own experience; case work); presentation of results in the course

Teaching methods

Statements and impulse presentations, individual work, group work, discussion and dilemma discussions, work assignments with feedback, group exercises, peer feedback, case work, practical exercises, problem-based dialogical learning processes

Language

German

Lecture contents

- Functions of evaluations in the context of organisational and policy management
- Evaluation and monitoring in the context of impact orientation
- Distinctions between evaluation, monitoring, feedback, controlling, research, and similar basic terms
- Types, models and designs of evaluations
- Evaluation questions and criteria
- Logical models and central categories of result control
- Evaluation planning: time, budget, human and data resources
- Formulate evaluation results: performance measurement and assessment, synthesis, indices
- Communication of evaluation results
- Evaluation use and follow-up

Assessment methods

Continuous assessment
The assessment is based on the individual contributions to the case studies and the active participation in the course as well as the evaluation of the written exercise and final paper.
The final grade is made up of the following parts:
-collaboration 30%
-written exercise 30%
-final paper 40%

Teaching methods

The course consists of introductory overview lectures by the course instructors, group discussions on case studies from practice, group exercises (e.g. evaluation of a funding programme, working on terms of reference) and the reading of short, relevant technical and popular science articles, which are jointly analyzed discursively.

Language

German

Lecture contents

- Austria: World Champion in Subsidies? The state must not give anything away - a critically reflective introduction to the topic
- The private sector state
- Levels of support
- Federal subsidies (statistics on subsidies: direct, indirect, in international comparison and according to transparency database)
- Legal bases of the promotion system in the Federal Republic of Germany, in particular the Ordinance of the Federal Ministry of Finance on General Framework Guidelines for Grants from Federal Funds (ARR 2014) including Sections 1 to 10
- EU State Aid Law
- Subsidies in Austria - Quo Vadis?
- Subsidy processing agencies at federal level
- EU subsidies using the example of a European Structural Fund including the necessary control elements

Assessment methods

Continuous assessment
In the context of the course, students work in groups to prepare both an application for funding and a funding contract. In the course of these practical exercises, the acquisition of professional competence in the legal requirements of the subsidies will be examined. The remaining learning outcomes are subjected to a performance check in the course of the written final examination.
Written final examination, homework as group work as an element of distance learning, group exercise on cases of support within the framework of the course.

Teaching methods

Lecture/presentation, group work, discussion, feedback, lecture with activating methods, work assignments, group exercises, case solutions, practical exercises, problem-based learning with current examples, distance learning

Language

German

Lecture contents

- Previously acquired digitization skills are to be applied and deepened here
- Deepening of the subject area "policy analysis and public governance" on the basis of case studies and using innovative solution methods
- Basic concepts of innovation management
- Testing of innovation methods: challenges, pitches, personas, collaborative brainstorming, prototypes, MVP
- Identification of innovation needs and application of innovation methods in administrative units

Assessment methods

Continuous assessment
The performance result is judged by the result assurance of the own learning transfer (presentation of a planning or implementation phase of an innovation process): Development of a topic relevant to the course (innovation laboratory)
Quality criteria:
Quality and proof of a theory-based, organization-sensitive and sustainable approach

Teaching methods

Group work, discussion, lecture with activating methods, peer feedback, case solutions, practical exercises, distance learning, use of collaborative tools, Innovation Jam

Language

German

Lecture contents

- Main features of public relations work
- Practical handling of media (guideline)
- Professional ethics - job-specific ethics
- Ethics in journalism, fields of tension
- Critical discourse and culture of dispute
- Excerpts from media law with special consideration of the protection of personality rights

Assessment methods

Continuous assessment
The assessment of performance is based on a point system, which is derived from submitted written assignments and the cooperation of the students.

Teaching methods

The distance learning supported parts of the lectures are developed in the three attendance half days through discussion, feedback, practical exercises and the teaching of problem-based learning and discussion.
This course is designed to raise awareness of the ethos of the public sector and to provide a solid, practical application of public relations in the public sector. In this context, it will be important that a critical reflection and confrontation about the "perception and image of the public sector" through media but also through "own experiences (professional practice, personal points of contact, etc.)" takes place discursively. Rules, limits, mission statements and fouls/no-goes will be researched, discussed and developed on the basis of examples. With the achievement of the learning outcomes, basic knowledge of the practice of public relations in the public sector will also be imparted.

Language

German

Lecture contents

- Controlling cycle
- Components and phases of budget compilation
- Planning and control: public budget vs. private company
- Public budget management and execution
- The "impact-based outcome assessment"

Assessment methods

Continuous assessment
Immanent performance assessment with presentations, case work in small groups, MC test

Teaching methods

Lecture/presentation, discussion, lecture with activating methods (business game), work assignments with feedback, practical exercises, online quiz APP

Language

German

Lecture contents

- Institutions, processes, and analytical approaches in EU policy making
- The EU policy making in comparative perspective
- Concrete examples of EU policies and implementation at the national level
- EU Policy Making in a time of crisis

Assessment methods

Continuous assessment
Oral presentations, written case studies

Teaching methods

Activating methods, concise presentations followed by peer-group discussions

Language

English

Lecture contents

The course concerns itself with the following questions:
- How is public administration practiced in European and global contexts?
- What comparisons can we make between public administration practices internationally?
- How and why do we make such comparisons?
- Why is it important to understand public administration in a global context and how does this shape our understanding of public administration at home?
- How can we discuss and communicate these issues on an international stage?
In answering these questions, the course deals with these specific areas:
- International comparisons of public administration practices
- Frameworks and definitions of quality public administration in the EU
- The role of European agencies in multi-level governance systems
- Professional communication skills for international contexts

Assessment methods

Continuous assessment
Reflection assignments (3 in total) (45%)
Podium / Panel discussion participation (25%)
Group podcasts (30%)

Teaching methods

Lecture, group work, discussion, lecture with activating methods, problem-based learning, flipped classroom, online lessons

Language

English

Lecture contents

- Formalities & requirements for Bachelor thesis 1
- Scientific writing (writing workshop for writing scientific papers in cooperation with ZEWISS)
- Interim presentations of Bachelor thesis 1 (with feedback from peers and teachers)
- Demand-oriented addition of topics

Assessment methods

Final exam
Bachelor thesis 1 (according to evaluation criteria for BA at the course of studies) and partial performances in the course of the course of studies

Teaching methods

Inputs from teachers; teaching videos; short presentations by students with peer feedback; group work (writing workshop); feedback from supervisors

Language

German

Lecture contents

Collegial case consultation
- Theory and knowledge about the use and design of a collegial (case) consultancy
- Moderation techniques in collegial counselling
- Question techniques in counselling situations
- Implementation of collegial (case) counselling
- Self analysis and self-reflection
- Definition of problems, cause analysis and definition of measures
- Students are asked to bring practical problems they would like to bring to this unit and use them in the group work.
- Reflection on the consultations, answering questions arising from them
(Phoenix) Kaizen
- Increasing efficiency and productivity
Increasing productivity in the workplace goes hand in hand with increasing productivity in the private sphere
Kaizen is a system that is intended to help individuals to increase their own productivity and thus their quality of life.

Assessment methods

Continuous assessment
Reflections for both parts of the course, i.e. Kollegiale Fallberatung and Kaizen (50% each)

Teaching methods

Group work, role plays, discussion

Language

German

Lecture contents

- Application of impact-oriented management control
- Application of impact-based impact assessment
- Implementation of monitoring and performance measurement systems in the administration
- Critical discourse on the actual implementation of impact orientation in Austria based on selected evaluation results
- IT solutions within the scope of impact orientation
- Linking impact orientation with other political, social and governmental target and value systems (Sustainable Development Goals, government programmes, EU strategies)

Assessment methods

Final exam
Performance behaviour: observed in active participation during lecture units and in group work (30 %)
Performance result: judged by the results of the own learning transfer. Written elaboration of own impact statements within the framework of impact orientation in the federal budget and an impact-oriented impact assessment (70 %).

Teaching methods

Lecture/presentation with online elements, practical group work with discussion and feedback by lecturers, individual final assignments with feedback

Language

German

Language

German

Lecture contents

Depending on the internship position
Reflection in the Training for professional practice 1 and 2 courses

Assessment methods

Continuous assessment
Interview with internship supervisor/information by internship supervisor

Language

German

Lecture contents

- More in-depth, acquired digitization skills should be taken into account to a greater extent
- Framework conditions and design of innovation (culture, leadership, control and experiment, monitoring and reflection, upscaling)
- Strategic aspects of innovation management and its methods and instruments
- Organizational complexity and change processes
- Digital transformation processes and innovation in administration and ethics

Assessment methods

Continuous assessment
The performance result is judged by the result assurance of the own learning transfer (presentation of a planning or implementation phase of an innovation process): Development of a topic relevant to the course (innovation laboratory)
Quality criteria:
Quality and proof of a theory-based, organization-sensitive and sustainable approach

Teaching methods

- Linking theory to the students' work experience and knowledge
- Further development of PM competencies through action-oriented tasks
- Methods: input/lecture, discussions, group work, reflection work and work tasks

Language

German

Lecture contents

- Identity, society and culture; cultural intelligence
- Austrian culture & identity
- Analyzing cultures
- Intercultural management in practice (managing diversity, communication styles)
- Core values and intercultural management

Assessment methods

Continuous assessment
Continuous assessment (research tasks & discussions, presentations, peer feedback, classroom participation)

Teaching methods

Group work, discussions, lecture with activating methods, exercises with feedback, group tasks, peer feedback, exercises, online tasks

Language

English

Lecture contents

- What does sustainability, CSR and sustainable procurement mean?
- Definition of sustainable procurement targets based on the Sustainable Development Goals, the Paris Climate Convention and national strategies
- Setting up an impact model and measuring it
- Sustainable procurement in BVergG 2018 in implementation of the EU Procurement Directive 2014/24/EU
- Opportunities and risks of sustainable procurement (materiality matrix)
- Sufficiency, consistency and efficiency strategy
- Triple bottom line of sustainable procurement
- The strategic and operative purchasing process (demand, material groups, suppliers, tender, contract, controlling, operative purchasing)
- Sustainability labels and certifications (eco-labels, EMAS, ISO, etc.)
- The "true" procurement price / life cycle costs
- Climate Neutrality / Greenhouse Gas Protocol
- Sustainable supplier assessment
- Performance review (Sustainable Balanced Scorecard)
- Overview of key contacts for sustainable public procurement, use of guides and tools

Assessment methods

Continuous assessment
Assignment (60%) and presentation of results (40%)

Teaching methods

Lecture, discussion, group work, exercises

Language

German

Lecture contents

- Personnel management - personnel administration - personnel management. Basic understanding- Diversity of various personnel management processes
- Personnel management within the framework of traditional development processes at the interface between personnel and organization
- Personnel management within the framework of organizational change processes

- Design elements in personnel management (especially in the public sector): personnel plan; personnel development and qualification; recruiting and appraisal interviews
- Fields of action in the public sector (demographic change and mobility, availability and qualification; knowledge management; digital transformation (digitization of personnel management and personnel management as a driver of digitisation in the organisation)
- Personnel controlling
- Strategic personnel management
- Leadership and control in personnel management

Assessment methods

Continuous assessment
The performance result is judged by the results of the own learning transfer (controlling process for a main topic): Development of a course-relevant topic
Quality criteria:
Quality and proof of theory-based approach
Integration of the procedure into a controlling cycle (target/effect-oriented procedure)
Transparency and focus of topic setting (probability of implementation) topic - organizational unit - time frame - competencies and responsibility)

Teaching methods

- Linking theory to the students' work experience and knowledge,
- Further development of PM competencies through action-oriented tasks
- methods: Input/lecture, discussions, group work, reflection work and work tasks

Language

German

Lecture contents

- preparing and planning presentations
- formal versus informal presentation style
- opening and closing techniques
- idiomatic language for presentations: useful phrases, signposting, building rapport
- working with visuals
- describing results, trends, facts and figures
- the Q&A session
- group presentations & feedback

Assessment methods

Continuous assessment
Continuous assessment (presentations, language fluency exercises, analysis of presentations, peer feedback, classroom participation)

Teaching methods

Group work, discussions, lecture with activating methods, exercises with feedback, group tasks, peer feedback, exercises, online tasks

Language

English

Lecture contents

- Input service design thinking: What is service design/design thinking and other agile methods, switching between result orientation and openness to results, best practice cases (use cases)
- Developing a target into a practical case, result, stakeholders, purpose, success criteria
- Stakeholder analysis and derivation of personas
- Persona work: developing personas for the case, presenting personas, formulating initial core statements, deriving insights
- Input customer journey and touch-point analysis, implementation of practical customer journeys, enthusiasm points versus potential for change, presentations in plenary
- Derive core statements and findings
- Out-of-the-box thinking
- Input: creative work needs a stable framework, explanation of different creation methods
- Creation methods and trial and error
- Classifications for the development of an idea pool
- Input on the subject of presentation
- Argumentation and storytelling
- Presentation of the toolbox, handling of the different workshop designs, formats for the daily implementation in the everyday life of the organization (transfer!)

Assessment methods

Continuous assessment
Carrying out a "Customer Journey" (CJ) in your own area using the tools you have learned. This includes asking the right questions, using the tool correctly and presenting the results. The reflection afterwards should be a structured report, this includes visualization and reflection on the personal experiences with the application of the tools.
If someone does not have the possibility to do a CJ, there is the possibility to do a literature research as compensation. This includes a short summary, possibly a paper on the subject and a personal statement on what has been read. The choice of task has no effect on the final grade.

Teaching methods

Concise inputs create an overview and stimulate new thoughts. Specific exercises and ongoing feedback encourage continuous learning. The work on specific use cases creates integration into one's own practice.

Language

German

Lecture contents

- Formalities & requirements for bachelor thesis 2
- Research ethics and data protection
- Evaluation methods (consolidation)
- Visualization of results and poster creation
- Intermediate presentations of BA 2 (with feedback from peers and teachers)

Assessment methods

Final exam
Bachelor thesis 2 (according to assessment criteria for bachelor theses in the program)

Teaching methods

Teacher inputs; teaching videos; short presentations by students with peer feedback; group work; feedback from the supervisors

Language

German

Lecture contents

Deepening (Phoenix) Kaizen
- Increasing efficiency and productivity
- Increasing productivity in the workplace goes hand in hand with increasing productivity in the private sector
- Kaizen is understood as a system that helps the individual to increase his or her own productivity and thus quality of life.
Communities of Practice
A Community of Practice (CoP) can be described as a non-hierarchical, self-organized group of people who are connected by a common "cause", such as a common (professional) interest, a common (professional) activity or a common (professional) aspiration. The group members are connected by social relationships (e.g. colleagues from one or more companies) and common values. In Communities of Practice the focus is on learning together. Ideas, insights and findings are exchanged. Mutual help and support as well as joint further development are therefore in the foreground. In a Community of Practice (CoP), learning is placed in the context of social relationships. Accordingly, the acquisition of knowledge through participation in and within a community is of importance, in which common knowledge is passed on and constructed. (among others Wenger E., Lave, J. 1991)
- Functionality of a CoP
- Participation in a CoP beyond your studies
- Self analysis and self-reflection

Assessment methods

Continuous assessment
Reflections for both parts of the course and consolidation of Kaizen and Communities of Practice - COP (50% each)

Teaching methods

Group work, role-plays, discussion, founding a COP with other students in the course

Language

German

Lecture contents

- Basic principles of public procurement law: purpose & principles
- Legal basis
- Federal Public Procurement Act 2018
- Award procedure
- Implementation of the award procedure
- Termination of the award procedure: award procedure
- Legal protection at federal level:
Federal Administrative Court (BVwG)
- Federal Procurement GmbH
- National and international judgments on awards

Assessment methods

Continuous assessment
The students analyze in group work national and international judicatures, which make a substantial contribution to the development of law. In the context of these practical exercises, the acquisition of professional competence in the legal requirements of the grants is subject to an examination. The remaining learning outcomes are subjected to a performance check in the course of the written final examination.
Written final examination, homework as group work as an element of distance learning, group exercise on national and international judicial decision within the framework of the course.

Teaching methods

Lecture/presentation, group work, discussion, feedback, lecture with activating methods, work assignments, group exercises, peer feedback, case solutions, practical exercises, problem-based learning, distance learning

Language

German

Lecture contents

Conduct of negotiations
- History
- Processes
- Psychosocial and psychodynamic influences
Game theory
- General principles
- environmental impact
Conflict management
- Basics
- Emotionality

Assessment methods

Continuous assessment
Immanent assessment of performance during the course through short reflections, group work, distance learning exercises and development of one's own case study.
This is done through short reflections, group work and their presentations as well as the development of an own case study from practice.
The distance learning exercises are designed to ensure that the theoretical basics are acquired outside of classroom time.
Particular emphasis is placed on the ability to link theory and practice.

Teaching methods

Impulse lectures, group discussions, case study work, practical exercises.

Language

German