We think our top performances are once again worthy of the Austrian EFQM award and the external assessors have confirmed this! FH Campus Wien is the winner of the Austrian EFQM Award for Corporate Quality 2022 and the winner in the category Non Profit Organizations of the Austrian EFQM Award. Thus, FH Campus Wien not only stands for high-quality education, research and further education, but also for outstanding entrepreneurship.
High quality makes FH Campus Wien stand out. With the application for the Austrian EFQM Award for Corporate Quality 2022, we wanted to make visible the achievements of all stakeholders of FH Campus Wien. After all, quality can only be achieved together! For the time being, FH Campus Wien is the first and only university in Europe to be nominated for and to win the EFQM assessment for the Austrian EFQM Award for Corporate Quality 2022, as well as to achieve the highest possible award "Recognised for Excellence 7 Star". As a result, it is not only the first and only university in Europe with seven stars according to the EFQM Model 2020 for the time being, but also secures a place in the list of Austria's excellent companies once again.
The Austrian EFQM Award is an award for the most successful and best companies in Austria. Based on the EFQM model, the strengths and potentials are identified, the level of excellence is highlighted and the best organizations in the individual categories are awarded.
Feedback is not only an important pillar to further improve our work, but also the heart of our excellent quality management. Take the opportunity and share your feedback anonymously with the FH Campus Wien quality management team here.
The FH Campus Wien has a Quality Management System according to ISO 9001:2015, certified according to § 18 and § 22 HS-QSG, and EFQM, in which all degree programs as well as locations are integrated. Trained quality assurance representatives from the degree programs continuously monitor and maintain the quality management system. The quality assurance representatives receive regular updates and network with each other in periodic meetings.
The quality of the core tasks is regularly assessed and further developed using the following centrally coordinated instruments:
FH Campus Wien was the first Austrian university to reach the finals for the Austrian EFQM Award 2015 and won the prize in the non-profit category. In order to apply for the award, an assessment was required. The assessment earned us not only the nomination, but also the highest possible award in quality management at the time, "Recognised for Excellence - 5 Star". FH Campus Wien was thus the first university in the German-speaking world to receive five stars. In 2022, we were able to top the performance: as winner of the Austrian EFQM Award for Corporate Quality 2022 and winner in the category Non-Profit Organizations with the highest award possible „Recognised for Excellence 7* / Recognised by EFQM 7*“. On this path we continue!
The two most important pillars in the quality management system of the FH Campus Wien are:
Feedback from students, graduates, lecturers and employees is enormously important in order to maintain the status quo of the quality level and to identify unfavorable developments in good time. At the FH Campus Wien, surveys are conducted on a regular basis and the results are made available in anonymous form to both the respondents and the responsible persons (e.g. heads of degree programs, university management).
Processes and their interfaces are defined and documented, activities for self-determined process improvement are initiated and process thinking is promoted in the organization. All processes of the FH Campus Wien are depicted in an interactive process map. Regular quality audits are conducted to determine the extent to which the processes are implemented as described.