From isolated solutions to the perfect information network

Basically, the project name says it all. Linked Care – networked nursing and support. The software tool being developed in this project will ensure a continuous flow of information for everyone involved in a nursing, therapy and support process. This new gold standard for mobile healthcare is unique in Europe.

The pioneering project tackles a development that people working in mobile care and support have long wished for: digital documentation and networking for safe and consistent healthcare. Of course, health data is already being recorded in elaborate, partly digital documentation systems, but only on a stand-alone basis in isolated solutions. The transfer of necessary data often has to be initiated several times and with great effort, and there is a lack of compatibility between the systems. The Linked Care research project provides a solution. The collaboration of thirteen consortium partners will create a digital platform for the exchange of information that will make Austria a pioneer across Europe.

One for all - all in one

Health data accumulates in a wide variety of health care settings. For example, if a person is being cared for at home after a hospital stay, there may be further (occupational or physical) therapy, medication may need to be administered and the primary care physician may need to be visited for a follow-up examination, and everywhere, health information will be required and important new information will be collected. For the first time, Linked Care will bring all this data together digitally across all interfaces. For clients, relatives, caregivers and supervisors of mobile care and other health service providers, a continuous network will be created for the very first time. This will simplify the overview for the patients, the work of the nurses and caregivers as well as the therapists and others contributing to the client’s health and safety.

Big player for Austria’s pioneering role

The research project, for which Elisabeth Haslinger-Baumann, Head of the FH Campus Wien Competence Center for Applied Nursing Research, is responsible, requires a high level of inter­disciplinary commitment. The FH Campus Wien departments Applied Nursing Science, Health Sciences and Engineering, and in particular the Degree Program Health Assisting Engineering, which is located at these interfaces, are all involved in the project. Five of the most established organizations involved in nursing and support bring a high level of practical relevance to the end-users. Five technology partners from the health software sector define and implement new technical standards. Scientific support and, in particular, great attention to ethical issues create a level of information that hardly any other country in Europe has achieved.

Linked Care

Linked Care will be funded until 2025 by the Austrian Research Association FFG as a key project of the Care Challenge tender and unites 13 partners: Expertise from mobile care and support is contributed by the Academy for Age Research at the Haus der Barmherzigkeit, Johanniter Österreich Ausbildung und Forschung gem. GmbH, Wiener Rotes Kreuz- Rettungs-, Krankentransport-, Pflege- und Betreuungsgesellschaft m.b.H., Volkshilfe Gesundheits- und Soziale Dienste GmbH and Volkshilfe Wien gemeinnützige Betriebs-GmbH. The technical implementation is carried out by myneva Austria GmbH, LOIDL Consulting & IT Services GmbH, Compugroup Medical CGM, Österreichische Apotheker-Verlagsgesellschaft mbH and Steszgal Informationstechnologie GmbH. The scientific partners FH Campus Wien and FH Technikum Wien are also on board. The University of Vienna guarantees the strong focus on ethics.

Three questions for Elisabeth Haslinger-Baumann

What does Linked Care change for patients and their relatives?

Those directly affected are actively involved in the care process and thus increase their individual autonomy. The system is easy to use and offers a quick overview of all the health data from therapists, doctors and medication, etc. The patients are the primary target group and decide how their data will be shared. Linked Care makes end-to-end planning of the care process easier for relatives.

How can health care and nursing service companies benefit?

Linked Care offers a portal for everyone, i.e. patients, caregivers, relatives, medical doctors, pharmacists, therapists and insurance providers, and contributes to a standardization of the data. ELGA, the electronic patient file, also finds its way into the care practice and new services such as telemedicine/eHealth are integrated. High automation and high benefit are our goals for the satisfaction of caregivers and patients.

What makes Linked Care so outstanding for you?

The dimension, the character of the lead project, is enormous. We combine leading experts from technology and business, nursing and support, and science and ethics in a powerful consortium. We are also very proud of the strength of the Advisory Board, in which interest groups, ministries, social policy offices, hospitals and health service providers signal their trust and confidence in the development of Linked Care.


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